Dependability and Experience
We attribute our nearly 100-years of experience to our core values of openness, integrity, quality, and teamwork. We not only provide exceptional value to our clients but also an exceptional working environment for our staff. Our claims adjusters have been with us for an average of over 16 years, while our nursing staff averages 12 years with us.
Our Mission; At Hewitt Coleman, our commitment to our clients is backed with a promise – the promise to provide financial protection and peace of mind. Our business is not about claims, it’s about people. We help people manage the risks of everyday life, recover from the unexpected, and secure their future. We will remain flexible, responsive and innovative so that we are able to address the changing needs of our clients.
Previously, we didn’t have the level of service we receive with Hewitt Coleman; we only got the ‘claims paid.’ Hewitt Coleman does so much more.
Hewitt Coleman offers a variety of services that are delivered by a vested team of professionals committed to your program’s success.
At Hewitt Coleman, our goal is to make your transition to the new health plan as quick, accurate and cost effective as possible. We will provide an implementation schedule that clearly details each step of the process. Each person involved will know what they need to deliver within manageable time-frames.
We are large enough to provide the necessary support systems and small enough to provide the personal attention you expect. Our team approach, our flexibility, and our ability to direct the right resources at the right time make the transition to Hewitt Coleman smooth.
TOTAL Care Management is the managed care division of Hewitt Coleman & Associates, Inc. Our staff members are registered professional nurses focused on the medical resolution of illnesses or injuries.